The Platform
CRM

All your clients. All your leads. One place.

ContableApp's CRM is not an isolated tool. It connects with your accounting, reservations, communications and analytics — so every time you open a contact you see the complete picture, not just a name and a phone number.

A CRM built for businesses with real operations

Most CRMs ask you to adapt your processes to their software. ContableApp works the other way around — the system adapts to how your industry operates.

Complete client profiles

Every contact shows reservation history, payments made, support tickets, communications and documents. You'll never have to search three systems to understand who your client is.

Sales pipeline and leads

See which stage each prospect is at. From first contact to closing, the CRM moves leads automatically based on their actions — a confirmed reservation, a received payment, a signed contract.

Industry-specific segmentation

Managing vacation rental guests is not the same as managing condo owners or real estate leads. ContableApp uses the right fields for each client type based on your configured industry.

AI-powered data enrichment

When a client leaves a voicemail, ContableApp's AI transcribes the message, extracts their name, phone and intent, and updates the profile automatically. Your agents never start from scratch.

Unified communications

Email, SMS, WhatsApp and calls — everything gets logged in the client record. No conversations lost on an agent's phone, no emails nobody reviewed. The full history is right there.

Automatic reminders and follow-up

Set follow-up rules and the system reminds you when to reach out, what to say based on client type, and how long they've been unresponsive. Never lose a prospect due to lack of follow-up again.

By industry

How different businesses use ContableApp's CRM

CRM for Vacation Rentals

For a vacation rental agency, the CRM is the backbone of the operation. Every guest has a profile with their previous stays, unit preferences, payment history and pre-arrival/post-departure communications. When a repeat guest calls, the agent sees in seconds how many times they've stayed, which properties they prefer and whether they have any pending payment — without asking them anything.

View Vacation Rentals solution

CRM for HOA & Condominiums

A condo manager handles dozens or hundreds of owners in different situations: some current, others with overdue fees, some with open maintenance tickets. The CRM groups each owner with their unit, payments, communications and active requests — so the manager always knows each person's situation without checking four systems.

View HOA & Condominiums solution

CRM for Real Estate

In real estate, timing is everything. ContableApp's CRM logs each lead with their budget, area of interest and process stage. Agents get automatic follow-up reminders and the sales manager sees in real time how many leads are at each stage, which agent closes most and where prospects are dropping off.

View Real Estate solution

CRM for Hospitality

For hotels and hospitality properties, the CRM stores each guest's preferences — favorite room type, dietary restrictions, special occasions — and enables personalized communications before and after each stay. The result is an experience guests perceive as personal attention, not automation.

View Hospitality solution

CRM questions

Yes. The CRM is integrated into all ContableApp solutions — vacation rentals, condominiums, real estate, hotels, restaurants, clinics and more. Fields and workflows adapt based on the industry configured in your account.
Yes. ContableApp allows importing contacts from CSV, Excel or other platforms. If you have an existing database in a different CRM, our onboarding team helps with migration.
It depends on your plan. All plans include multi-user access with different permission levels — managers, sales agents, administrators and operations teams can have differentiated access.
The CRM is part of ContableApp's core. It's not an additional module you pay for separately — it's integrated into the platform and connects automatically with accounting, reservations and communications.

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